WalkMe is a well-established digital adoption platform used by large enterprises. If you want on-screen guidance for your staff without building and maintaining walkthroughs yourself, Naheni does the setup for you, on bought-in or in-house systems.
| Typical enterprise digital adoption platform | Naheni | |
|---|---|---|
| Who builds the guidance | Usually your own team, using the platform's editor | We map your system and build the guidance for you |
| How staff get help | Walkthroughs, help menus and an AI chat that answers from approved knowledge sources and can launch pre-built walkthroughs or ActionBot tasks | Staff ask in plain words and are guided step by step, with each click confirmed |
| Built for | Large enterprises with many applications | Organisations with around 500 or more system users |
| Keeping it up to date | Your team updates walkthroughs when systems change | We update the guidance as your system changes |
| Your record data | Depends on the platform and how it is configured | Never read or stored. Naheni sees only buttons, menus and steps |
| Getting started | Typically a sales process and enterprise contract | One system configured free, then a free trial on your own work |
If you are a large enterprise with a team ready to build and manage walkthroughs across many applications, an enterprise platform such as WalkMe may suit you well. Naheni is for organisations that want the result without the build.
No. We take your SOPs, manuals and support queries and map each task in your system for you.
Yes. Naheni is configured to bought-in systems such as Bullhorn or Salesforce, and to systems developed in-house.
No. It sees only your system's buttons, menus and the steps of each task. Designed not to read record data.
Book a demo. If we both agree it is a good fit, we configure one of your systems free of charge and you trial it on your own work.